Account and Data Deletion
LOC accounts are provisioned by KelTech IoE or your employer. You can request deletion of your account and the personal data associated with it at any time.
How to request deletion
- Send an email to support@keltechioe.com with the subject line "LOC account deletion request".
- Send it from the email address registered to your LOC account, or include that address in the message so we can verify the request.
- We will confirm the request, deactivate the account, and complete deletion within 30 days.
What is deleted
- Your account and profile data: name, email address, and credentials.
- Voice notes and personal media you attached that are not part of your organisation's asset records.
- The local offline copy of data on your device is removed when you uninstall the app; we recommend uninstalling as part of leaving.
What may be retained
Asset records created through your account (cable labels, locations, measurements, evidence attached to your organisation's assets) are business records that belong to the organisation operating your account. Where that organisation requires their retention, they are kept but disassociated from your personal identity where possible. Minimal records may also be retained where the law requires it.
Questions
Contact support@keltechioe.com. See also our privacy policy.